Collection: DollRealm|Bundles

F.A.Q.

Shipping Policy

Processing Time: Orders are processed within 2-3 business days! Excluding weekends and holidays.

Shipping Times: Standard Shipping typically takes 2-3 business days within the United States! Overnight Shipping Available!

Tracking Information: Once your order has been processed and shipped, you'll receive an email with tracking details to monitor your packages journey!

Return and Refund Policy

No refunds or exchanges! All sales are final once purchased and item has been processed. If there was a mistake made on our end please email us immediately so we may fix the issue. By making a purchase you are accepting the terms and conditions of our policy.

It is highly advised that you do not wait until the last minute to place an order. If you have a deadline that you need a product for, it is always best to order far enough in the future to avoid unantcipated delays that may be out of our control. We strive for excellence and perfection and only want the very best outcome for our DOLLS!

Double check your information when placing an order. USE YOUR GOVERNMENT FIRST AND LAST NAME INCLUDING YOUR FULL SHIPPING INFO AND EMAIL CORRECTLY AT CHECKOUT, OTHERWISE YOU RISK NOT RECIEVING YOUR TRACKING INFORMATION AND/OR ORDER. WHEN CHECKING OUT YOU ARE AGREEING TO OUR TERMS AND CONDITIONS!

We are not responsible for any lost items during shipping. USPS, DHL, OR FEDEX should be contacted if any lost packages occur.

Are Our Products Safe for Sensitive Skin?

YES! Our products are formulated with gentle ingredients suitable for most skin types. However our gentle ingredients does not impact the quality and strength of out products! Please do a patch test if you're known for sensitives before full application.

What Is The Shelf Life Of Your Products?

Our products have a shelf life of 12 months+ when stored properly. To ensure longevity, keep them in a cool dry place away from direct heat. Please be cautious when placing products near heat.